1. Product Information
- Virtual Products: All of our fonts are digital products that are delivered electronically. After a successful purchase, the fonts will be made available for download through a cloud storage link.
- No Physical Shipping: Since our products are digital, there will be no physical delivery or shipping. Once your order is confirmed, you will receive access to download the fonts directly from our cloud storage.
2. Ordering Process
- Select and Purchase: Browse through our collection of fonts, select the fonts that meet your needs, and proceed with the checkout process.
- Order Confirmation: Once your order is successfully placed and payment is processed, you will receive an order confirmation email with details of your purchase and instructions on how to access the font files.
- Download Access: After completing the payment, you will be provided with a link to download your purchased fonts. This link will be available in your order confirmation email, and it will redirect you to our cloud storage where the font files are stored.
3. Pricing and Payment
- Pricing: All prices are listed in USD or other applicable currencies. Prices may vary based on the font package, licensing type, or any promotional discounts that may apply.
- Payment Methods: We accept various payment methods, including major credit cards, PayPal, and other secure online payment systems. Payment is required at the time of purchase.
- Taxes: Applicable taxes will be added to the final purchase amount based on your location, if required by local regulations.
4. Refund Policy
- No Refunds on Digital Products: Due to the nature of our digital products, we do not offer refunds once the purchase is complete and the download link has been provided. Please ensure that you review your order before completing the purchase.
- Exceptions: In the event that a file is corrupted or a technical issue arises preventing you from downloading the product, please contact us within 7 days of purchase. We will assist you in resolving the issue or provide an alternative solution.
5. Download and Access
- Access to Files: After purchase, you will receive a secure link to download the fonts directly from our cloud storage. You can access this link at any time through the email confirmation. The download link will remain valid for 7 days from the date of purchase.
- File Format: Fonts are typically provided in standard font file formats (e.g., .ttf, .otf). Please ensure that the font file format is compatible with your software before making the purchase.
6. License Agreement
- Personal and Commercial Use: Fonts purchased from our website are licensed for both personal and commercial use, depending on the license you choose. If you require an extended license, please check our licensing terms or contact us for more details.
- Non-Transferable: The fonts purchased are for use by the purchaser only and may not be resold, redistributed, or transferred to others unless explicitly stated in the license agreement.
7. Customer Support
- Technical Assistance: If you encounter any issues with the download or usage of your purchased fonts, please contact our customer support team at info@leiaitechnology.com. We will respond to your inquiries and provide technical assistance within 1–2 business days.
- File Re-Delivery: In case you lose access to your download link, please reach out to us, and we will re-send the link or provide alternative access to your purchased fonts within 7 days of the purchase date.
8. Changes to the Policy
We may update this Purchase Policy from time to time to reflect changes in our services, pricing, or legal requirements. All updates will be posted on our website, and we encourage you to review this policy periodically to stay informed about our practices.